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Home » What Is Non-emergency Medical Transportation And How Can It Aid You?

What Is Non-emergency Medical Transportation And How Can It Aid You?


Every sector of the population needs health services. However, getting to crucial medical visits can be difficult for some of our most vulnerable populations. Some people have to depend on family and friends, as well as local community groups, to get around. Non-emergency medical transport (NEMT) can fill the gap if these choices become restricted.

Non-emergency medical transportation (NEMT) encompasses transportation services provided to patients and healthcare consumers who experience significant barriers to getting to their medical appointments. NEMT is well known for helping Medicaid recipients.

Not having a valid driver’s license, not having a functional car in the family, being reluctant to travel or waiting for services separately, or having a physical, intellectual, mental or developmental disability are some of the barriers that could be met. Medical visits and other non-emergency treatments are often the focus of NEMT services.

The majority of non-emergency medical transportation (NEMT) services are booked through transportation brokers using sophisticated software that locates existing transportation providers and arranges the right trip once the broker has confirmed authorization to travel based on funding needs.

This type of service is sometimes covered by Medicaid, although not everyone is eligible. In other circumstances, non-emergency medical transportation will be paid for by state and local programs, aging departments, and hospital systems. With so many demands on the public purse, these donors recognize that it is cheaper to provide essential transportation to keep someone healthy than to treat them later when their medical conditions have deteriorated.

What are NEMT brokers and what do they do?

To accommodate any non-emergency requests, non-emergency medical transportation brokers use sophisticated software to discover suitable transportation services, including conventional and specialty car providers. Wheelchairs, mobility scooters, walkers, stretchers, and the rest of a person’s non-emergency medical equipment should all work with these current systems.

The program will also take into account the transportation costs that the supplier would charge the broker for that particular trip, the supplier’s service region and the availability of drivers and cars at the time of the planned trip.

Effective scheduling systems will also have a capability designed to automatically purchase these trips from suppliers, giving them the final say on approval or dispatch to another based on brokerage criteria.

For the person who needs to be transported for a visit to the doctor or to the hospital, this is all obvious. All they have to do is call a transport broker, who will collect data on particular requirements, schedule the trip at the specified time, and leave the rest to the system.

What are the advantages of the NEMT brokers software for runners?

People with specific transportation needs can maintain their freedom and avoid feeling like a burden on family or friends with NEMT and the specialized software that helps administer it. This sense of independence can aid in rehabilitation and/or treatment of chronic illness by providing a much better sense of well-being.

On the brokerage side, effective software helps manage vendor availability, provides visibility into where drivers are at any given time, controls brokerage spend, and offers a variety of additional adaptable tools to deliver the best possible service to those who need it most. . In the long run, the right software is a cost-effective and efficient way to set up and manage non-emergency medical transportation brokerage.

NEMT (Non-Emergency Medical Transportation) is becoming an increasingly important service in the healthcare industry. NEMT trips to and from medical services are scheduled by hundreds of thousands of people each week. Many of these people would struggle to access crucial medical care if there were no non-emergency medical transport.

Also read: How to improve your medical practice

Top 5 Benefits of Non-Emergency Medical Transportation

People who seek medical treatment but do not have an acute medical need may find non-emergency medical transportation (NEMT) to be a valuable resource. Non-emergency medical transportation has advantages over traditional methods of transportation to hospitals or clinics. Here are some of the reasons it’s a popular option.

Convenience and accessibility

Many people who need to see a doctor regularly need specialized transport. Non-emergency medical transportation can be tailored to a patient’s unique needs, which is especially beneficial for people with movement issues.

The majority of the cars they use are modern and practical. They can manage wheelchairs, and non-emergency medical transportation service providers can provide additional mobility devices, allowing clients to travel comfortably to all of their sessions.

A higher level of security

The fact that non-emergency medical transports are contemporary also means that they feature high-quality components. Reliability often indicates that a product, or in this case an automobile, is safe to use.

The majority of reputable non-emergency medical transportation practitioners have worked as nurses and drivers. These workers usually have the most recent professional certificates and undergo regular training to keep their credentials current.

Maintain independence

A customer can call the non-emergency medical transportation center and submit essential information, and assistance will be dispatched as soon as possible. This small gesture could be interpreted as an attempt to become more independent.

Rather than relying on family and friends, patients can learn independence by using non-emergency transportation. Making their own doctor’s appointment is a simple achievement that any young adult or person with a disability can be proud of.


There are several types of medical transport available, each with its own price range. Non-emergency medical transport is significantly cheaper than standard ambulances.

Non-emergency healthcare costs vary widely depending on the type of vehicle used, although they are around 10 times cheaper than an ambulance ride.

Inner tranquility

Transportation can be a significant cause of concern for people with disabilities or health conditions. It’s never easy to travel with the general public. If you are on a ride that is not designed to help people with health conditions, you may feel uncomfortable or nervous. When you assess the benefits of non-emergency medical transportation and use it, you may discover cause for satisfaction.


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