Service Experts Sucks
08/18/2012
If you like a company that will send a differant tech each time,this is the company to call.They send next avaliable person. EXPERTS? NOT!
The techs are very nice, they will offer anything you don't have. I'ts their job. The NYSE value must go up every day, ( Parent company: LENNOX) So your repair cost pays dividens to stock holders and not to the employees. I'm going localy owned where I have an input to the owner (if needed)
Location that Sucks: Atlanta
Official Response from Service Experts Heating & Air Conditioning
Its great that our techs leave such a good impression that they are missed when another tech makes the service call. Our goal is to ensure our customers are serviced as promptly as possible, so sometimes it will need to be another tech from the previous visit. However, we feel it is important to stress that all of our technicians are NATE-certified and receive continuous training to ensure that they diagnose issues properly. Our technicians are expected to provide the outstanding, reliable service every time they visit a customer. Finally, if you are flexible in scheduling and wish to have a specific tech to visit, simply let us know and we will do our best to accommodate you. Thanks.