Primus Canada Sucks
01/27/2011
Adding on.Their internet is plain slow it takes like 1 week to change from lite to high speed. There is no diff. (other than cost)
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I week after activation I'm still waiting for my high speed. Tech support says I'm not a customer and customer support says I am.
Nepean Ontario | 06/16/2009
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Be advised and NOT naive - AVOID Primus Canada. Cheaper is not better and very often even more expensive.
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Wait times (30 - 40 min), Phone is still disconnected (48 hours to date) while waiting for service to switch. India call centres.
 Canada | 10/09/2008
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Disconnected my phone by mistake & have lied extensively about service coming. 4 days no phone. HORRIBLE service.Reported to BBB. STAY AWAY!
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After 5 years as a customer - $60 termination fee even though I wanted to remain a customer.
Ottawa | 02/16/2012
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