Returned 04/14/2011 from a 15 day tour of Egypt, Jordan and Israel. Airline lost bags. one showed up on to 12th day. The other one went to our home. We do not speak their language and their taxi drivers did not speak ours. Pilgrim tried to locate the bags but would not get us anywhere to buy clothes and toiletries. We had to borrow clothes from the others on the tour which was very embarrassing. I called Pilgrim upon returning home and Dan advised me that they fulfilled their commitment to us and were not responsible for our problem. A commitment is one thing but being human would have been nice. We missed several things and meals while walking at night in a strange country trying to find clothes. I would not recommend Pilgrim Tours for and trip. We spent over eight thousand dollars on this trip and it was ruined because their local rep would not spend one hour helping us get needed items.
Location that Sucks: Morgantown Pa
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