Ordered online w/my CC,got receipt. +5 days call&email was told price was wrong, they cancelled my order and aren't going fill! WRONG TO DO!

I bought paper from Office depot.  Paid with CC and got receipt emailed to me.  Next day got a back order notice.  

5 days later I emailed to get the status.  I was told they let me buy it at a wrong price and cancelled my order.  They offered to give me a replacement product at $4 more each (I ordered 30), so that would cost me $120.  Even at this "discount" price, I could get it cheaper at Walmart's regular price!

They took my order, I should get the product.  They didn't even tell me it was cancelled until I emailed.

I called also, the rep said she was sorry, but it was cancelled.  I asked to talk to a manager and she put me on hold for a long tiime.  She came back and said she couldn't find one.  I left my number, but haven't been called.

This is just wrong.  And now they have my credit card number!

Location that Sucks: on-line

  1. Official Company Response


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