They do not honor their own Ocho Price Match Guarantee. They go out of their way to avoid discounting their merchandise.

Poor operation and attitude: they ignore correspondence, don't follow up, require chasing, make you wait repeatedly, and are rude.

Charged card when ordered, 15 days later, product not shipped and customer services does not know when it will be shipped. Bad news avoid

Unbeatable price on a Kelty tent without even counting the free shipping. Ryan, Customer Service Manager, was super helpful. I'll check th

Shady business, read on:

I ordered a jacket 2 weeks ago and today received a letter saying they don't have the product. Now everywhere is sold out! Quick customerser

These guys charge on day of order, take forever to ship & u can't cancel or return. They don't answer phone or email.

Screwed me out of $100! Ordered from site, they charged me, did not ship. I cancel order. They ignore & ship weeks later. No return. Sucks!

Charged card same day as order - weeks go by & no shipping. They don't answer phone or email. Do not do business with them!

O2Gearshop charges the day of order. Then, doesn't ship. You can't cancel either. Stay away!

Stay away from o2gearshop! They'll ship you the wrong item and then offer no recourse.

Charged my credit card same day ordered. Item never shipped. No reply to emails & can't reach by phone. STAY AWAY - THEY SUCK!

you will get charged right away but won't receive anything.........have fun waiting

well at least you got a response ---ordered --credit card charged same day--- no product and busy busy busy phone I got ripped off

Order Columbia jacket from them on 10/6/08 and as of 11/10/08 still haven't received it. They make excuses and blame problems with Columbia

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