Mahwah Honda Sucks

I have leased two Hondas from this dealership and have had terrible experiences both times!

The first time, with an Accord EXL, the salesperson changed terms of negotiations only once I was signing final paperwork, and getting the car that day had become a necessity for me where I couldn't wait and go to another dealership.  It was 1-2 hours before closing on the last day of the month, so pricing and promotions would be changing the next day.

If I hadn't been reading the lease agreement carefully, I wouldn't have noticed the extra $400 fee that had been inserted without my knowledge because it was never brought to my attention until I questioned it.

This salesperson no longer works at the dealership.

The second time, this July for a 2010 CR-V EXL, my salesperson was Larry Brinsky.  As a young woman going in to the dealership without my husband, Mr. Brinsky would not listen to what I wanted, kept cutting me off, spoke to me in a condescending manner, and tried to push me towards buying an Accord.

I put down a deposit for Mahwah Honda to locate a CR-V I wanted (their inventory is very small), with Mr. Brinsky promising me that I was under no obligation should we not be able to come to an agreement on terms. 

When I called him a couple days later with a better offer from DCH Paramus Honda, he became belligerent and started yelling at me (yes, actually yelling).  I then told him I wanted my deposit back, and he refused.  I asked to speak with a manager, and he told me no one was available.

I probably should have pursued this legally, but I wasn't sure of my rights and just felt it would be too much of a hassle.  My lease actually had pretty good terms, but I do not trust this dealership and will never work with them again.

I only hope that my review will be a warning to others who expect this dealership to be courteous and trustworthy.