Hotels.com Sucks
I was extremely disappointed with my experience with Hotels.com. I called the company from Hawaii to book a reservation in Guam on the 31st
Location that Sucks:
Location that Sucks:
Similar Reviews of Hotels.com: |
Committed to a reservation for room types that don't exist in the hotel. They're mistate, and they wouldn't refund! hung up on many times!
| 05/03/2010
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I made a hotel reservation on the phone with an agent,she did not read the fine print about a $50 cleaning fee. Of course no refunds.
Metro Apts NYC 440 W. 41st St. | 02/27/2011
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This company makes it near impossible to cancel reservations, you're stuck on hold forever and then they hand up. No email response either.
| 09/25/2011
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Your reservation is non-cancible. They say they don't do it but it is in their contract with the hotels. Their customer service sucks Online/Dallas, TX | 01/15/2011
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Overcharged me on my booking. Was handed receipt for $120.00 less than the middle man charged. It's cheaper to call the hotel directly.
![]() www.hotels.com | 09/03/2011
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This review has been here for 862 days and no official company response from Hotels.com.
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