Centurylink Sucks
Telephone tech support sucks - the old put you on hold and checks to see how long you wait. If you are still there they eventually hang up.
Location that Sucks:
Location that Sucks:
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I recently called CenturyLink to review my services. The agent made changes to my account WITHOUT my permission. Isn't that illegal?
| 11/13/2011
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took over 10 attemps and 4 months to cancel service. cust srvc kept losing request. was sent to collections for not paying. finally disco'd
all of them | 06/14/2011
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Instead of sending out a technition they cut my DSL speed by 2/3rds. But still charge same price.
Salt Lake City, UT | 08/19/2011
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Told I would pay 24.95/month. Bill much higher because I could not get the speed the rep said I could on phone. I was lied to, now stuck
Maple Grove | 02/25/2011
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Official Response from CenturyLink
My name is Joey and I'm with CenturyLink. I'm sorry to read about the trouble you've had with our company. Our customer outreach team will be happy to assist with any issues you're having. If you email your name, account information, and details on your issue we'll be glad to help. You can email us at Reachout@CenturyLink.com. Thanks! Joey H CenturyLink Customer Outreach Joey@CenturyLink.com