My first bill for $59 phone/internet is $187.54 and the best that anyone can do for me is send it to a review board for a credit of $43.00
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Telephone tech support sucks - the old put you on hold and checks to see how long you wait. If you are still there they eventually hang up.
| 06/08/2010
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They lie, customer service sucks, my phone goes out every 2 days. I want embarque back!!!! I am being penilized for being a 4 year customer.
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Unreliable. The disconnects are beyond counting, and uptime is maybe a minute. Went down for more than a *week* once, with *no* response.
West-Central Ohio | 12/26/2009
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My connection won't hold for more than 5 minutes. Service this bad should be illegal!
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These people can not deliver consistent high quality service. I pay for 10 megabit, somedays it actually happens. Avoid them if possible.
Wisconsin | 05/21/2010
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