CenturyLink Sucks
12/26/2009
Unreliable. The disconnects are beyond counting, and uptime is maybe a minute. Went down for more than a *week* once, with *no* response.
Location that Sucks: West-Central Ohio
8 comments on this CenturyLink Sucks review
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The service is terrible. CenturyLink should not even call themselves a telecommunications company. Internet is horrific. Going back to Cox.
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Sorry to hear you had trouble. CenturyLink's Customer Outreach is happy to help. Contact us at ReachOut@CenturyLink.com. Thanks.
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Centurylink is the worst dialup ISP I have ever had. I have never been able to get on for more than 3o.o kbps. Most of the time 19.0-20.0
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omg, ever since the merger, i have never had so many problems, and had to explain to the moronic tech support people on the phone.
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every day i get disconnects. sometimes over and over. my connection was perfect with centurytel. dont buy in ..
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I am paying for 10 meg service and have only been getting 2.0 meg service. I have called several times with no help from anyone.
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I have been paying for 5MB download speeds but in the evening time I am only getting 1 if I am lucky.
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I was told at time I started with them that I would get $100 visa card if I was switching companies. It has been 69 days,still dont have it.
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They are not a customer service friendly there, Trever and Katie should be fired talking to people they way they do. they lie about the cost
Portland Or | 12/13/2011
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My first bill for $59 phone/internet is $187.54 and the best that anyone can do for me is send it to a review board for a credit of $43.00
| 03/01/2010
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Told I would pay 24.95/month. Bill much higher because I could not get the speed the rep said I could on phone. I was lied to, now stuck
Maple Grove | 02/25/2011
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Official Response from CenturyLink
Sorry that you have had trouble. I'll be glad to help. I'm an official company representative from CenturyLink. My email is Joey@CenturyLink.com. Our customer outreach has been helping customer's online for over two years! Joey H. CenturyLink Customer Outreach Reachout@CenturyLink.com