Brighthouse Sucks
07/01/2010
They are the WORST cable company. Services never work properly.
Location that Sucks:
12 comments on this Brighthouse Sucks review
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My name is Chris and I work for Bright House Networks. Please send me an email at Christopher.Berry@mybrighthouse.com. Thank you.
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They definitely awful. Nothing like paying for HD service that is always pixilated. They are a joke. Bring on Fiber!
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The best way to fix a Brighthouse problem is to find their main box to your community and accidently run it over with your car. Upgrade ha
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They added HBO/Starz with out my consent which I paid by mistake and they will not refund my money. I plan a class action suit.
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Agree! They've been here 7 times in 2 mos. All different issues-phone/tv & internet. ..and they don't care, they know we have no options!
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I have had BH for 5 years and they are awful I will not switch to Direct TV because they are worse.
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BH has monopolized the Orlando market and they know that they have no competition. It is really sad. The Att. Gen. should help us
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Many years as a customer. The last 2 has been horrible. Service outage with no warning. Now a price increase..again ?
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Anybody know how much vonage is ? I figure Between them and Net+Flix I can go to basic cable and come out better. Payong over 200 $ a month now...for no respect.
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I agree Brighthouse sucks. For the past 4 months our TV service has deteriorated-techs keep coming out and not resolving the problem
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Did you ever try to use their website....it sucks...so there you go! They can't even create something that works as their website. Go to ATT
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YEP...can you say monopoly...well..NOT FOR LONG, here come other companies to give them a run for their money. CUSTOMER NO SERVICE is BH &BS
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It has taken 5 installers to the house, dozens of phone calls and 2.5 weeks to finally get BH working with TIVOHD. Poor installers.
Pinellas county | 12/14/2009
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Brighthouse offers 10mb Inernet, run a speed test on brighthouse and it's real close. All other speed test run at 3mb on a good day???
Tampa Bay | 08/01/2010
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I have Brighthouse as my High Sped Internet provider.Sadly,they fail at this task. Frequent d/c's and inmpossible to reach them by phone.
Lakeland, FL | 03/06/2010
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1st service did nothing, all he had to do was get a new box out of truck. I had to go get one. Still issues and 2nd service was NO SHOW !!!
Tampa | 12/01/2010
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Brighthouse is the worst cable company in the entire industry. They do not care for their customers and their customer service SUCKS AS WELL
TAMPA | 06/16/2011
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